Join Our Team

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a sales advisor to join our Leicestershire based, head office team. As a sales advisor you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a sales advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Must have experience in using a CRM
• Proficiency with Microsoft Office suite
• Full and clean UK drivers licence

Job Type: Full-time

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Company events
• Free parking

Ability to commute/relocate:

• Loughborough, LE11 1QJ: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 1 year (preferred)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a Sales Advisor to join our team at our showroom in Quorn, Leicestershire as a Sales Advisor, you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide support to our showroom manager, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Making outbound calls to our customer database
• Supporting the showroom manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft Word and Excel

What we offer...

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Employee assistance programme
• Additional leave through years of service
• Company events
• Company pension
• Employee discount
• Free on-site parking

Hours...

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday 09:00 - 16:30 (inc 30 min unpaid lunchbreak)

Days off will be Sunday and 1 day in the week

Job Type: Full-time

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free parking

Ability to commute/relocate:

• Loughborough: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

Our Surrey showroom is our latest, and third UK showroom - situated in a grade 2 listed former foundry it is an inspirational showcase of our collection. We are looking for a sales advisor to join our Surrey based team. As a sales advisor you will work closely alongside our showroom manager. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a sales advisor your key role is to provide support to our showroom manager, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Making outbound calls to our customer database
• Supporting the showroom manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft Word and Excel

Hours...

You will work 5 days a week out of six, with one day off in the week and a Sunday.

Showroom opening hours are: Monday to Friday 09.00 - 17.00, Saturdays 09.00 - 16.30.

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

Benefits:

• On-site parking

Ability to commute/relocate:

• Redhill: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a Sales Advisor to join our team at our showroom in Bury St Edmunds, Suffolk as a Sales Advisor, you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide support to our showroom manager, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Making outbound calls to our customer database
• Supporting the showroom manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Experience in using a CRM system (desirable)
• Familiar with Microsoft Word and Excel

What we offer...

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Employee assistance programme
• Additional leave through years of service
• Company events
• Company pension
• Employee discount
• Free on-site parking

Hours...

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday 09:00 - 16:30 (inc 30 min unpaid lunchbreak)

Days off will be Sunday and 1 day in the week

Job Type: Full-time

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount

Ability to commute/relocate:

• Bury St. Edmunds: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a Sales Advisor to join our Hertfordshire team at our showroom in Great Gaddesden as a Sales Advisor, you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a Sales Advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a Sales Advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Experience in using a CRM (desirable)
• Familiar with Microsoft Word and Excel
• Full and clean UK drivers licence

What we offer...

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Employee assistance programme
• Additional leave
• Company events
• Company pension
• Employee discount
• Free on-site parking

Hours...

You will work 5 days a week out of six, Days off will be Tuesday or Friday and a Sunday.

Showroom opening hours are: Monday to Friday 09.00 - 17.00, Saturdays 09.00 - 16.30.

Important: Due to the remote location of our Hertfordshire showroom you will need to have access to a car as we cannot be reached by public transport.

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Hemel Hempstead, HP2 6EZ: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person