Join Our Team

Job Description

We’re looking for an enthusiastic and detail-oriented Ecommerce Assistant to join the team at Quorn Stone. This is an exciting entry-level opportunity for someone passionate about digital marketing and ecommerce who’s looking to build their skills within a growing and dynamic business.

Working closely with the Ecommerce and Digital Marketing Manager, you’ll play a key role in supporting day-to-day digital activities - from maintaining our website and product listings to assisting with marketing campaigns and helping track performance through regular reporting.

Additional responsibilities:

• Assist with the daily management of our Shopify-powered website, ensuring product listings, images, and descriptions are accurate and up to date.
• Liaise with the purchasing team to update product information, stock availability, and discontinuation.
• Help maintain and optimise product categorisation, filters, and navigation to improve the online customer experience.
• Support in reviewing and updating key website content such as FAQs, careers, and operational pages.

Analytics & Reporting

• Help collect and compile key performance data, including website traffic, conversion rates, and campaign results.
• Support the Ecommerce Manager in preparing weekly and monthly performance reports, using tools such as Google Analytics, Shopify reports, and Excel.
• Help identify trends, patterns, and anomalies in data to inform decision-making and highlight areas for improvement.
• Maintain dashboards and reporting templates to ensure consistent and accurate performance tracking.

Digital Marketing Support:

• Help upload and manage SEO-optimised content such as blog posts and landing pages.
• Research trends, keywords, and competitors to identify opportunities for growth and improvement.
• Support wider marketing initiatives by ensuring campaign content is reflected across the website and digital channels.

Collaboration & General Support:

• Work closely with the Ecommerce Manager and external digital agencies to deliver projects on time.
• Collaborate with the wider marketing team to support campaign launches and promotional activity.
• Assist with administrative and project-based tasks as required across the wider marketing team.

Skills & Qualities:

• A genuine interest in digital marketing and ecommerce.
• Comfortable working with numbers and interpreting performance metrics.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication abilities.
• Confident using Microsoft Office (Excel, Word, PowerPoint); familiarity with Shopify, Google Analytics, or email marketing tools is a plus.
• Willingness to learn new tools, platforms, and digital best practices.
• A proactive, positive attitude and the ability to work effectively as part of a team.

What we offer:

• A vibrant work environment with a supportive team culture.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products
• Company-sponsored events.
• Regular recognition and social activities.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
  

Pay: £25,000.00-£27,000.00 per year

Job Type: Full-time

Work Location: In person

We are looking for a skilled writer who can turn ideas, notes, and rough drafts into polished press releases, expert commentary, and engaging blog content. You’ll work closely with our PR agency to support media outreach and ensure our messaging is consistent and compelling.

Alongside writing, you will manage PR admin tasks and coordinate occasional local print advertising - ensuring publication deadlines are met and creative assets are delivered on time.

This role is ideal for someone with a journalism, copywriting, or communications background who thrives on producing high-quality content and supporting PR and advertising operations.

Key Responsibilities

Copywriting & Editorial (Primary - 70%)

• Write and edit press releases, media comments, and thought-leadership pieces
• Turn leadership notes into polished expert commentary
• Write blogs & website copy
• Maintain brand tone and quality standards
• Review and refine PR agency drafts

PR Support & Coordination (25%)

• Track media coverage, competitor news, and industry trends
• Coordinate with the PR agency (sharing assets, commentary, approvals)
• Apply for backlinks and manage outreach lists
• Review coverage reports from the agency to extract key insights or highlights for internal stakeholders
• Support award submissions, case studies, and directory listings
• Flag gaps or opportunities to the agency (e.g., publications not being reached)

Local Print Advertising (Minor — 5%)

• Receive briefs for regional/local print ads
• Identify suitable publications and obtain pricing, formats, and deadlines
• Coordinate timelines between publications and internal content/design teams
• Ensure creative assets are delivered on time and meet specifications
• Track ad placements and maintain an internal log of costs

Required Skills & Experience

• 2–5 years in copywriting, journalism, PR, or communications
• Strong writing portfolio (press releases, commentary, blogs)
• Familiarity with PR workflows and media operations
• Basic understanding of advertising formats (especially print)
• Excellent organisational skills; able to manage multiple deadlines
• Comfortable liaising with external partners (publications, PR agency)

Benefits

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid Training
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.

Pay: £30,000.00-£33,000.00 per year

Job Description

As a Senior Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers’ requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform

Additional responsibilities

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales
• Assist with new starter inductions and training

Benefits

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid Training
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.
• Enhanced parental leave.
• Company pension.
• Healthcare cash plan provided by Simply Health.
• Employee and friends and family discount on Quorn Stone products.
• Employee wellbeing initiatives with Mental Health First Aiders available across the business.
• 2 volunteering days each year.

Working hours - 37 hours per week, with 2 days off.

Opening hours:

Monday-Friday 9am-5pm
Saturday 9:30am-5pm
Sunday & Bank Holidays Closed

Salary is £28,000-£30,000 plus bonus earnings OTE with discretionary bonus £36k+

Pay: £28,000.00-£39,300.00 per year

Benefits:

• Company pension
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• On-site parking

Ability to commute/relocate:

• Loughborough LE12 8DX: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 2 years (required)
• Customer service: 2 years (preferred)