Join Our Team

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing, and we would love to consider your application!

The role…

Due to a brand-new and exciting opening in Sollihull, we are looking for a showroom manager who will manage the running of our showroom in Solihull, essentially, you will be the “go to person” for the showroom. If you are not currently a Showroom Manager, but have extensive experience in this area, this might be a great next step in your career.

As the Showroom Manager, you will be responsible for the day-to-day management of the premises, ensuring that the space is always presented to the highest standard. Duties include the management of a small sales team, providing advice on suitability and design to clients, raising quotations and invoices, taking payments, problem solving and sales aftercare.

Additional Responsibilities…

• Management of small sales team
• Welcoming customers to the showroom and building relationship with clients
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Creating quotations, processing payments, arranging deliveries, and providing outstanding after sales service
• Ability to problem solve
• Management of the showroom diary and appointments online
• Updating the CRM system with relevant client information and daily activity
• Occasional travel to Leicestershire

Ideal candidate…

• Excellent customer service skills and outstanding time management and organisation skills are essential
• The confidence to start up face to face conversations with customers in the showroom, being able to engage and be a brilliant communicator
• The ability to write clear, concise emails
• Commercially minded and a proven ability to demonstrate driving sales
• A background in design/interiors/creative industry
• Exceptional attention to detail
• Enthusiastic and hands on - this is a busy, fast-paced company
• A team player - someone who is always happy to help, is not afraid to get their hands dirty and has a genuine interest in meeting people
• Experience of using your own initiative and anticipating future needs
• Proficiency with the Microsoft Office suite of products (with a focus on Excel, PowerPoint and Word)
• High end retail experience desirable

What we offer

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension scheme
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working hours

Monday - Friday 09:00 - 17:00 (inc 30 min unpaid lunchbreak)

Saturday 09:30 - 17:00 (inc 30 min unpaid lunchbreak)

Sunday - Closed

Days off will be Sunday and one day in the week.

Please note: A covering letter to support your application is required, CV's submitted without one will not be considered.

Job Type: Full-time

Salary: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Store discount

Experience:

• Retail management: 1 year (preferred)
• People Managment: 1 year (required)

Ability to Commute:

• Solihull, B91 3AT (required)

Work Location: In person

Job Description...

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role…

We are looking for a sales advisor to join our Leicestershire based, head office team. As a sales advisor you must be a friendly and confident communicator who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities...

As a sales advisor your key role is to provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities...

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched

Skills…

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on - this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Must have experience in using a CRM
• Proficiency with Microsoft Office suite
• Full and clean UK drivers licence

Job Type: Full-time

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Company events
• Free parking

Work Location: In person

The role

We are looking for a Sales Advisor to join our Quorn team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension scheme
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working Hours

Our showrooms are open 09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Additional leave
• Life insurance
• Referral programme
• Sick pay

Supplemental pay types:

• Bonus scheme

Ability to Commute:

• Loughborough, LE12 8DX (required)

Work Location: In person

We are a leading retailer and importer of luxury natural stone and porcelain flooring, and are currently expanding our operation. We are looking for warehouse operatives to join our exisiting team in the Melton area - with great potential for development and progression within the business for the right candidate. Salary subject to skills and experience.

Warehouse Operative

The role will entail preparing orders, reworking crates of heavy tiles/cobbles, unloading containers, along with other general warehouse activities. The work is manual and requires heavy lifting.

Duties

· Preparing, packing and wrapping orders

. Reworking crates

· Unloading & storing deliveries

· Tidying warehouse

· Stock takes

Skills

· Hardworking with a can do attitude

. A team player – someone who is always happy to help, is not afraid to get their hands dirty

· Strong and fit - this is key

· Forklift licence (Beneficial) - full training can be provided for the right candidate

We are very keen on developing and training our staff and look forward to recieving your application

Rate of pay offered would reflect experience and skills

Please note job is located in a rural location - LE14 3PF - near Asfordby/Shoby - close to Melton Mowbray. You must be able to reliably commute

Job Type: Full-time

Salary: £23,500.00-£24,500.00 per year

Benefits:

• Company events
• Free parking

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Licence/Certification:

• Counter Balance Licence (preferred)
• Driving licence and able to commute to LE14 3PF (preferred)

Work Location: In person

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

Warehouse Operative

A vacancy has become available within our warehouse team based on the Mallard Business Park in Grantham. The role will entail preparing orders, unloading containers, and general warehouse activities. The role of a warehouse operative requires you to be on your feet and mobile at all times as well as carrying out repetitive tasks and heavy lifting.

Duties

· Preparing, packing and wrapping orders

· Unloading & storing deliveries

· Housekeeping

· Stock takes

. Fast growing company - good progression for the right candidate!

Skills

· Warehouse experience

· Forklift licence (Highly Beneficial)

· Hardworking with a can do attitude

. A team player – someone who is always happy to help, is not afraid to get their hands dirty

· Strong and fit

· Basic IT skills

Hours/Pay

Mon - Fri - 8am - 4:30pm

Salary from £19,000 - £24,500 pa - depending on age and experience

Job Type: Full-time

Salary: £19,000.00-£24,500.00 per year

Benefits:

• Company events
• Free parking

Application question(s):

• Are you comfortable with repetitive heavy lifting? 10 - 25kg?

Experience:

• Warehouse experience: 1 year (preferred)

Licence/Certification:

• Forklift Licence (preferred)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

We are looking for a Sales Advisor to join our Bury St Edmunds team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension scheme
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working Hours

Our showrooms are open 09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.

Job Type: Full-time

Benefits:

• Company pension
• Employee discount
• On-site parking

Supplemental pay types:

• Bonus scheme

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Bury St. Edmunds (required)

Work Location: In person

Job Description

We are a leading retailer and importer of luxury natural stone and porcelain flooring. As a family run business, established in 1995 we are a passionate bunch who love to offer our customers the highest quality flooring, with exceptional customer service at each stage of their journey with us.

As we continue to grow from strength to strength, our team is growing and we would love to consider your application!

The role

Situated in a grade 2 listed former foundry our Surrey showroom is an inspirational showcase of our collection. We are looking for a Sales Advisor to join our Surrey team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers requirements.

Key responsibilities

As a sales advisor your key role is to provide support to our showroom team as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries.

Additional responsibilities

• Answering incoming sales calls
• Making outbound calls to our customer database
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received
• Maintaining a clean and tidy showroom
• Providing drinks to customers during their appointments
• Confirming showroom appointments with customers prior to their arrival

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast-paced company
• Self-motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience
• Must have experience in using a CRM
• Familiar with Microsoft office

What we offer:

• A great place to work with a friendly and welcoming team
• Competitive salary
• Bonus structure
• Optional pension
• Additional leave through years of service
• Sick pay after completion of probationary period
• Company events
• scheme
• Employee discount
• Employee assistance programme
• Free on-site parking
• Purchase additional annual leave scheme
• Induction training
• Development opportunities

Working Hours

Our showrooms are open 09.00 – 17.00 Monday to Friday and 09.30 – 17.00 on Saturdays. You will work 5 days with your days off being Sunday and a day in the week.

Job Type: Full-time

Salary: £23,000.00-£25,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Supplemental pay types:

• Bonus scheme

Ability to Commute:

• Redhill, RH1 3BN (required)

Ability to Relocate:

• Redhill, RH1 3BN: Relocate before starting work (required)

Work Location: In person